Effective Date: 1 March 2026 Operated by: Hooit Mart Sdn. Bhd. (HTM Pharmacy)
1. Introduction
DRMS™ (Discover, Records, Monitoring & Solutions) is a healthcare and prevention system developed by HTM Pharmacy to support Malaysians in achieving better health, longer lifespan, and improved wellbeing.
At HTM Pharmacy, your privacy matters. This Privacy Policy explains how we collect, use, store, and protect your personal and health information when you use DRMS™ services.
2. Information We Collect
We only collect information necessary to provide personalised healthcare and wellness services.
A. Personal Information • Name • Age / Date of Birth • Gender • Contact details (phone number, email)
B. Health & Lifestyle Data (Sensitive Data)
As part of DRMS™, we may collect: • Health screening results • Vital signs (e.g. blood pressure, glucose, etc.) • Symptoms and health concerns • Medication and supplement history • Lifestyle information (e.g. diet, activity, habits) • Pharmacist notes and recommendations
C. System & Usage Data • Device information • Interaction with DRMS™ services • System logs (for improvement and security)
3. How We Use Your Information
Your data is used to support DRMS™ objectives: • Provide personalised health screening and recommendations • Monitor your health progress over time • Help pharmacists deliver targeted and effective care • Analyse health trends to improve services • Enhance your in-store and digital experience • Comply with legal and regulatory requirements
Your health data is strictly used for healthcare and wellness purposes, not for advertising or resale.
4. Data Sharing
We respect your confidentiality.
Your data may only be shared: • With HTM pharmacists and authorised staff for care delivery • With trusted service providers (e.g. cloud hosting) under strict security controls • When required by law or authorities
We do NOT sell or trade your personal or health data.
5. Data Retention
We retain your data only as necessary: • Health records: up to 7 years (or as required by law) • Account data: while your account remains active • System logs: for security and improvement purposes
After this period, data will be securely deleted or anonymised.
6. Your Rights (Access & Deletion)
You have the right to: • Access your personal and health data • Correct inaccurate information • Request deletion of your data
Requesting Data Deletion
You may request deletion by: • Contacting your nearest HTM Pharmacy • Emailing: [email protected]
We will process your request within 30 days, unless retention is required by law.
7. Data Security
We implement appropriate safeguards, including: • Secure systems and encrypted communication • Controlled access by authorised personnel • Continuous monitoring and system protection
However, no system is 100% secure, and users should take care when sharing information online.
8. Confidentiality
All health and personal data collected under DRMS™ is treated as strictly confidential.
Access is limited to authorised personnel only, and we ensure all handling follows professional healthcare standards.
9. Changes to This Policy
HTM Pharmacy reserves the right to update this Privacy Policy at any time. Updates will be published on this page.
10. Contact Us
HOOIT MART SDN. BHD. Registration No.: 201201005148 (978673-A) No. 3, Persiaran Kilang, Kawasan Perindustrian Jelapang, 30100 Ipoh, Perak, Malaysia
